Vodacom
Big Vodacom data ****. They advertise buy data bundle for one day. According to my knowledge one day is 24 hours. Now if one buy data at 10 PM for one day data will be deplited at 11:59 that mean will be valid only for 2 hours. Obviously they are misleading public and it is not right. Hope somebody from Vodacom will follow up on this because consultant who I spoke to did not gave me complain reference number so I can't follow up. Anyway is not my job to follow up on my complaint it is ridiculous.
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Replies (2)
Vodacom's replyOfficial
01 Dec 2017, 06:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2017, 06:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Dec 2017, 11:56Good day
I could not reach you when I called.
Please note that The Daily Data bundles are valid from the time of purchase to 23:59 on the same day.
Refer to the link below for terms and conditions.
http://www.vodacom.co.za/vodacom/terms/internet-daily-terms-and-conditions
Regards
Moddy
Best regards,
Vodacom's reply01 Dec 2017, 11:56
Official
Good day
I could not reach you when I called.
Please note that The Daily Data bundles are valid from the time of purchase to 23:59 on the same day.
Refer to the link below for terms and conditions.
http://www.vodacom.co.za/vodacom/terms/internet-daily-terms-and-conditions
Regards
Moddy
Best regards,