Vodacom

<p>I upgraded my contract on Monday the 8th of May 2017, over the phone. A Samsung Galaxy s8 on the uchoose flexi 350 with an accessory kit. RAM delivered my "package" 2 days later,but with no phone in the box- not even on the invoice! I tried contacting the consultant (Lisa) to find out what's going on. There has been no reply,and so many phone calls which end up in me being transferred from department to department! I still have no idea how to get hold of higher management as this issue needs to be escalated. </p> <p> </p> <p>To top it off, R255 was debited off my bank account from vodacom for no reason - I was not aware of any payment that had to be made. </p> <p> </p>