sB
susan B
1 reviews | Active since Nov 2017
15 Nov 2017, 10:29
Vodacom
I gave my phone in at Vodacom at the Highveld Mall. No communication from theirs side received. Phone today and NOBODY can tell me when will get a new device or a repaired device. I phone the repaired centre and they said Vodacom in Witbank must help me. And they also don't want to help me. They are quickly to take the money at the end of the month, but when we have a problem no body wants to help. We paying al lot of money to Vodacom every month. And they cant even give me a new device.
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Vodacom's replyOfficial
15 Nov 2017, 10:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2017, 10:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,