vodacom

so i did a online contract with vodacom for a upgrade on 29 nov 2019 delivery was promised next day today is 4 working days later and got sms from vodacom saying device will be delivered in 72 hours working times ,that in effect is nine days from today . made numerous attempts to resolve this over the last week without any resolve ,vodacom simply don't care ,spoke to a guy last night and he promised compensation of 2 gigs a moth for 24 months to compensate ,yet when i called voda**** today the teamleader christina assured me this will be honoured and put the phone down ,several attempts to contact her again and leaving msgs for them to call me was simply ignored .. so then i try to go on voda**** ,yes **** website to report and there is no option to contact them by email as they have now decided to go the call way witch have not worked .. i honestly dont even know where to cancel this ****