1 reviews | Active since Dec 2016
Vodacom
<p>Can you please explain to me why my statement is reflecting an increase of almost R300 a month more after i upgraded online to a cheaper contract? And you also charged me for 3 x R11 ? the previous month? What is going on at vodacom, are they now trying to rip their customers with bogus charges, This was my last upgrade with vodacom as i dont see kindly to businesses who are ripping me of, and will start a facebook campain if needed about all unhappy customers if need be.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Botha,
As discussed, your issues has been addressed and resolved.
Thank you for your patience.
Regards,
UW
Dear Mr Botha,
As discussed, your issues has been addressed and resolved.
Thank you for your patience.
Regards,
UW