****** Vodacom!

<p>Recently Vodacom raised a invoice for a Samsung gallexy S& Edge handset for the sum of R1911.85</p> <p>then duly deducted this from my account. I never requested this handset neither did I recieve the handset and never gave permisission for my Bank Account to be debited.</p> <p> </p> <p>After many phone calls requesting that the money be put back in my account they tell me that it has been credited to my data contract statemnet, which mow means i Have prepaid my data contract up front for the next 13 months of my NEW 24 month Contract with them Why would i want to prepay a contract???</p> <p> </p> <p>Is there any body at Vodacom that i can speak to to sort this matter out today I spent almost two hours on the phone with this department , that department , cutomer care , back office , Soloutiuons office. and still dont have a answer. Last week Thursday the same proceedure.</p> <p> </p> <p>I want the name of the person who raised the document K ********** in my name and aurhourised it to be taken from my account!!! a refund on my statment does not pay for my Chronic Medication nor does it put Petrol in my car.</p>