1 reviews | Active since Apr 2017

22 Apr 2017, 09:14

Vodacom

<p>I transferred a contract from my mother to my name. I then upgraded the contract. This is now exactly two weeks later and I still do not have my new contract. The phone is at the shop and Vodacom says if I do my upgrade online I'll have my phone within 3 - 5 working days, however the shop system & vodacom HQ system are apparently different.</p> <p> </p> <p>What do you know a communication company who's communication doesn't intergrate with each other.</p>

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2017, 11:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,