1 reviews | Active since Apr 2017

09 Apr 2017, 22:58

Vodacom????????????????

<p>Waiting six months to have my faulty cell phone repaired or replaced.Only Vodacom Head office to contact me.Please refer to my last 15 emails to vodacom.</p> <p>Please note that if this problem is not sorted out by the 28 April 2017,I will be stopping the debt order and will accept that vodacom refuses to assist me and will accept that the contact has been terminated</p>

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Replies (2)
Vodacom
Vodacom's reply10 Apr 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Apr 2017, 10:36
Official

Dear Heintze,

Feedback has been provided.

Regards,

Cassandra