1 reviews | Active since Mar 2017
vodacom
<p>Took out a contract phone that will expire next month, wanted to cancel the contract as it ends to be a prepaid. Vodacom upgraded me without my permision and they even deliverred the phone to the wrong person without full indentification of client or even calling me to confirm if i want the phone. now they dont want to give information who signed for the new phone and also the address where it was deliver.</p> <p> </p> <p>That is very *********** for a big company like that, they telling me i should go and do an affidavit to say someone took a phone under my name. So do they just deliver the phones without propery identification.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I have never and will never give my personal details via whatsapp, sms, call or email. I know about ***** very well, i am just shocked at how you can deliver a phone to someone who is not the owner of the ID. Dont you verify first the person who signs if its the the same person on the identification.???
I have never and will never give my personal details via whatsapp, sms, call or email. I know about ***** very well, i am just shocked at how you can deliver a phone to someone who is not the owner of the ID. Dont you verify first the person who signs if its the the same person on the identification.???