Vodacom

<p>Vodacom has the worst customer service ever, I entered into a contract with them for a Samsung A5 phone, they delivered the cellphone with the incorrect sim card. I reported this and they told me they have issued another sim card (nano sim card) to be delivered to me. I received a micro sim card again. I called them to tell them I still received an incorrect sim card. They told me unfortunately the system wont allow them to issue another sim card. A nano sim card costs R120, so i decided to return the phone back to Vodacom and cancelled my contract. After I received confirmation my account has been debited twice and I am struggling to get my refund. When I phone them I am constantly being told to call after 3 days or 7 days. I am really disappointed at this type of service from a network provider that claims to be leading in South Africa. Vodacom your service is pathetic and mediocre.</p>