VODACOM
<p>Good day</p> <p> </p> <p><br />I sent my Cellphone in for a screen repair at Cradlestone mall, Also that the phone was overheating.<br />it has been two weeks since i have sent my iphone in for a repair</p> <p>The cellphone in question is insured with Vodacom, i dont see what the problem is. either it needs to be repaired or replaced.</p> <p>I filled out documents with all the required information. At cradlestone mall Vodacom, the contact details of the alternative number was supp**** on the document i filled out.</p> <p>the alternative number which is not my cellphone number, did not receive the notification to go ahead with the repair either <br />my question is- i sent it for repairing, i gave the go ahead to fix the phone. is that not obvious enough.</p> <p>i did not recieve a phone call from vodacom repairs department either,</p> <p><br />unacceptable please assist me in the matter.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
