1 reviews | Active since Nov 2013
<p>I tried to have my query sorted on the social media forum "Twitter" and all I got was a consultant will contact me (Still waiting Vodacom). </p> <p> </p> <p>I use to be a Altech Autopage client and had a Vodacom contract everything was smooth sailing till all the contracts reverted back to the service provides , then my ongoing nightmare started. After debits passing and finally getting payments sorted up to the point of a zero balance. My number and services got deleted , i contacted the retentions department who has a turnaround time of 5-7 business days guess that has passed and no call. </p> <p> </p> <p>So I decided to give the retentions department a call this morning myself and spoke to a lady by the name of Lindiee who advised me my number can’t be reactivated nor my contract hence meaning due to this whole back and forth BS I can’t upgrade and I was told to go back to the store to apply for a new number. WHY cause there was a whole ***** up to start with my word i will never ever do business with Vodacom again nor advice anyone to make use of your F standard network and products.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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