1 reviews | Active since Nov 2019
Vodacom 20mbps LTE is BAD, AVOID IT
I ordered a Vodacom 20mbps uncapped LTE package 2 weeks ago. It arrived a few days later and at first everything was great. After using it for a few days, I suddenly got disconnected, and when I phoned the customer care, they told me it was because my package wasn't yet activated. How can that be if I had been using it, already? So fine, they told me I had to switch it off for a few hours while they got it fully activated, and I did. I had to buy Telkom data while I waited, as I work from home. The next morning everything was fine again. Then last night, the same thing happened AGAIN. I had to switch over to Telkom and buy yet more data, AGAIN. I phoned the customer care, and AGAIN got told it hadn't been fully activated. Not only that, but I checked the router to see if I'd missed any communication from Vodacom, and found that they tried to debit me well before the agreed-upon date, and I'd also been subscribed to some service called ViddiGo for R10 a day. This was the final straw and I cancelled the contract right then and there.
Avoid Vodacom at all costs. How they have the largest network in South Africa is beyond me, because they're terrible. Even worse than Telkom and Rain.
