BP
Berlindah P
1 reviews | Active since Oct 2020
12 Aug 2024, 09:27
Vodacom 20gb data depleted with 30 minutes
I’ve bought more than 20GB on Saturday and it depleted within 30 minutes, I called Vodacom client service and I spoke to Lebo who confirmed all the transactions but couldn’t tell where my DATA went to, she even confirmed that they don’t have any technical issues but later I received a notification about Vodacom app having technical issues. I want my DATAS BACK,
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Vodacom's replyOfficial
12 Aug 2024, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2024, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BP
Berlindah P's updateReviewer Update
28 Aug 2024, 14:31I’m still waiting
BP
Berlindah P's update28 Aug 2024, 14:31
Reviewer Update
I’m still waiting