ES
Estelle S
1 reviews | Active since Aug 2022
27 Mar 2024, 13:41
VODACOM *****
I am not a vodacom customer and had R487.62 taken from my bank on investigation at a vodacom store i was given a quote with a deler name Like minds (online) (VODDIR)-VDLKO. This i was informed was done telephonically and the debit order went thru at Midnight of the 25th March 2024. I have since blocked payment. The night of the 26th March another debit order went off at at midnight. They using my name and my ****en surname and they have my ID number. This is ***** BY VODACOM FOR A CONTRACT FOR 36MONTHS
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Vodacom's replyOfficial
27 Mar 2024, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2024, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Estelle S's updateReviewer Update
28 Mar 2024, 08:39Nobody has contacted me via watsapp, this was done telephonically . i have forwarded a affidavit to ********... Why is Vodacom doing this to me is the in the wee hours of the morning
ES
Estelle S's update28 Mar 2024, 08:39
Reviewer Update
Nobody has contacted me via watsapp, this was done telephonically . i have forwarded a affidavit to ********... Why is Vodacom doing this to me is the in the wee hours of the morning