1 reviews | Active since Mar 2017

04 Mar 2017, 08:52

Vodacom

<p>Hello peter</p> <p>I have a contract with vodacom, from yesterday they keep soft locking my phone for a credit limit reach. However i have top up contract so there is no way they can lock my phone. This also happend 4 months ago. It went on for 2 months. I dont want to strugle for that long this time. Yesterday i called 3 times still nothing changed. If i ask for a refrence nr for the call they just ignore. Please help!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2017, 10:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,