SB
Steven B

1 reviews | Active since Nov 2016

01 Mar 2017, 11:21

Vodacom

<p>I've had my sel phone contract at Vodacom for over 16 years. And since last year I've had no problem with vodacom. They keep on taking my data and free minutes. They also keep on sending me a sms that says your data has been depleted. Then my Internet does work but if I go on my contract details to get n summary I still have data left. Also I've upgraded 1st February they gave me 20Gig data for two months to use it have only used 9gig the rest is gone I've spoken to to the customers care line. They can't help me. I'm fed up with Vodacom. And I know I am not the only person. I am also on per second billing bUT they charge me per min. </p>

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 11:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team