1 reviews | Active since Nov 2016

24 Feb 2017, 12:50

Vodacom

<p>I was subscribed to to services without my consent.<br />I call your useless contact center and I am being told I subscribed ? Really how the hell would I randomly just decide on services that I am not using ? Am I that bored ? i can access videos from my phone without any need of any subscription why would I be be stupid enough to choose to require a subscription if I have the capability?<br />Please show me where I provided consent to subscribe or refund my airtime!!!! I have been a Vodacom customer since the early 2000's and this is how I am being re-payed ?</p>

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2017, 13:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team