HVDW
Hailey Van Der Walt

1 reviews | Active since Dec 2012

28 Aug 2017, 11:21

Vodacom 20 minute *******

You took my R10.00 for 20 minutes to any network for the day, I check my airtime balance because I THINK I am using this supposed bundle and it hasn't even been working! Now I have called people with my airtime! So why did I BOTHER purchasing your silly bundle. Honestly I can't believe as a service provider you cannot get this right!

0
Replies (2)
Vodacom
Vodacom's reply28 Aug 2017, 11:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Sept 2017, 22:20
Official

Dear Hailey,

Thank you for your patience.

As discussed, your query has been addressed and resolved.

Regards,

UW