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thembi V
1 reviews | Active since Jun 2015
04 Jul 2023, 09:59
Vodacom *****
***** was committed with my ID number and a Vodacom contract was initiated. few debit orders were initiated on my bank account which i reserved until I requested my bank to investigate this and i was told about a Vodacom contract in my name.
I reported this with Vodacom and i was told to get an affidavit for this matter to be resolved. I've sent the affidavit to Vodacom on the 7 March 2022 and followed up messages since last year no feedback has been received and nothing has been done to resolve this. This is reflecting bad on my credit score.
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Replies (2)
Vodacom's replyOfficial
04 Jul 2023, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2023, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
tV
thembi V's updateReviewer Update
06 Jul 2023, 10:37Good day,
The account is still reflecting negative on my credit report till today, so this was not cancelled successfully.
May i request that you send me documentation pertaining the removal from ITC
Regards
TT
The account is still reflecting negative on my credit report till today, so this was not cancelled successfully.
May i request that you send me documentation pertaining the removal from ITC
Regards
TT
tV
thembi V's update06 Jul 2023, 10:37
Reviewer Update
Good day,
The account is still reflecting negative on my credit report till today, so this was not cancelled successfully.
May i request that you send me documentation pertaining the removal from ITC
Regards
TT
The account is still reflecting negative on my credit report till today, so this was not cancelled successfully.
May i request that you send me documentation pertaining the removal from ITC
Regards
TT