MW
Mike W

1 reviews | Active since Aug 2021

04 Aug 2021, 17:43

Vodacom

I added wattsapp datas bundles to my account thinking they were straight data bundles through My Vodacom account. I wnt to the store and they were very helpful in assisting me to contact Vodacom to cancel these bundles. Unfortunatley they only cancelled the 1 and I am still paying for the other one, Can someone from Vodacom please contact me to assist in cancelling the second wattsapp bundle.

0
Replies (1)
Vodacom
Vodacom's reply05 Aug 2021, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team