MW
Marylee W
1 reviews | Active since Apr 2023
14 Apr 2025, 10:31
VODACOM - *****!
*****!!! Vodacom debited my account with R2008 instead of R875. I phoned vodacom customer services ample times and no one could give me an answer until this morning. Apparently vodacom pulled my statements and found an amount of R900 in arrears in 2023 and have now decided to debit my account. vodacom has not phoned me in this regard at all and just debited my account. My question is.....How many times has vodacom done this with other customers. This is *****!
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Vodacom's replyOfficial
14 Apr 2025, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2025, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team