GT
Glen T

1 reviews | Active since May 2026

20 May 2026, 14:07

Vodacom *******

I signed a 24 month contract with Digicape for a new phone and air time with Vodacom. As I signed 2 month before the completion of my previous contract Vodacom charged me for those 2 months which I paid. Vodacom without my knowledge or consent added 2 month to my new contract and changed my agreed contract of 24 month to 36 month. How does one stop the *****ulent monsters when they cant be bothered to even answer ones calls...Its similar to buying airtime and then taking it away if you dont use it in 30 days...what BULL**** is that. I bought a product or service therefore I dam not in debt to You...CUSTOMER SERVICE what a joke this company is ********.

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Replies (1)
Vodacom
Vodacom's reply21 May 2026, 09:56
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team.