Vodacom
totally bad service, I have been having trouble canceling a change in my contract since March, ref ***. according to them my claim is invalid as i tried to cancel after the 26th of the month. not knowing that they increased my installment. There call agents are deceiving. I have received no help from them at all, and i will never recommend Vodacom to anyone. I will not carry on paying until they resolve this query.
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Replies (2)
Vodacom's replyOfficial
12 Oct 2021, 14:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2021, 14:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
14 Oct 2021, 11:26no one has contacted me yet
's update14 Oct 2021, 11:26
Reviewer Update
no one has contacted me yet