MS
Morne S
1 reviews | Active since Jul 2023
21 Nov 2023, 07:08
VODACOM ****
I was called about doing upgrades to my various contracts. Besides the fact that they sort of messed up the upgrades, the one that I did get was supposed to come with a voucher. Contract was upgraded in September, I STILL HAVENT RECEIVED MY VOUCHER. Every time I phone, I get the run around to different departments or am on hold for 30min.
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Vodacom's replyOfficial
21 Nov 2023, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2023, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team