Vodacom
<p>I lodged a complaint on 2 feb 2017. I am unable to transfer airtime to a pre paid Vodacom number. Was told that within 48 hours I would have this resolved. Still waiting 2 weeks later. Every time I call to find out what is happening they say it is under investigation and they will get back to me. Shocking. Every time they promise they will escalate the problem. I am still waiting like a fool. Believing the empty promises.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
