VODACOM

<p>I would like to complain about vodacom.</p> <p>My experience with them is that: I had a two year contract with them.</p> <p>The 24 months contract ended in August 2016 and in September 2016 for another line.</p> <p>I called vodacom month end of August 2016 to give notice for the cancellation of my contract.</p> <p>And called vodacom again in the beginning of September 2016 to cancel my other contract.</p> <p>Once the notice ended I noticed that I continued to receive airtime and data as usual. Then I made follow up with vodacom about this and I was told that my accounts were cancelled and only to find out later that that was not the case. The debit orderd continued and after so much frustrations I ended up instructing my bank to stop all vodacom debit orders.</p> <p>Then vodacom admitted that they had bought a new electronic system that has caued all this inconvenience and that my account was escallated for further management. And still after that vodacom is still saying that I owe them money for this accounts.</p> <p>It has been a difficult process to deal with vodacom. </p> <p>I regret the day I made any dealings with vodacom.</p> <p>They are not proffessional and they cant even handle their own systems.</p> <p>As for their agent, they are a bunch of unhelpful people who dont even know what they are doing that is why this mess happened.</p> <p> </p>