vodacom

<p>I signed up for a wifi router and data packeage from Vodacom. The router was delivered to me on the 3rd of October 2016 - 2 days later i complained of it being faulty. The consultant agreed it was faulty and arranged for their courier to pick the device up. Since the cancellation was done within 7 days of first signing up - all debit orders regarding this was to be cancelled.</p> <p>To this date - 9th February 2017 - i am still being billed every month for this contract and I have never recieved any credit for the previous months bills.</p> <p>we have six other contracts with Vodacom - and this level of service is highly unacceptable</p>