Vodacom

<p>I upgraded one of my conctracts on 23 December 2016. To date I travelled to Bloemfontein 5 times (Total of 1400km) to rectify setting problems and technical problems on the phone. At the beginning of January 2017, they took the phone to submit an out of box warranty claim and notified me to collect a new phone. On arrival, they did not have the phone that the manager Shannon Falie promised to keep so that I could collect it on Saturday 28 January 2017. They promised to courier it to me on Monday 30 Jan but nothing happened. I phone Ms Falie on 1 Febr and after we had an argument, she did not even have the decency to inform me when I can expect the phone. The best of all is that I have been paying for the new contract whilst not even having use of it for a month and a half now! I'm cancelling all contracts with Vodacom due to this pathetic service!</p>