jO
johan O
1 reviews | Active since Dec 2014
21 Mar 2024, 09:39
Vodacom *****
Vodacom recently issued 3 *****ulent items onto my account and notwithstanding several telephone calls to the service centre and registering a ***** claim continue to attempt to send me information regarding these transactions and even debiting my bank account with costs! This is blatant ***** and theft now that is perpetrated by some Vodacom shop and I wish to warn people that this is happening without my consent and there seems to be no way of stopping it?????
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Replies (1)Vodacom's replyOfficial
21 Mar 2024, 09:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Mar 2024, 09:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
