Vodacom
<p>I have received a Vodacom account for R25900 in January for supposedly using out of data bundle. After many fights and queries I eventually had to pay R8100 because Vodacom had blocked my phone. After numerous attempts I can still not get an itemised bill as to what when and what time of the day I used so much data. I believe I will receive a credit note for the difference but to date still have not received anything. I don't have a computer and I do have a portable WiFi and I buy extra data every month. I also switch my data off at night. HOW the got to this amount is mind boggling and I get no reply from anyone. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
