MW
Myrna W
1 reviews | Active since Aug 2016
17 Jan 2017, 13:30
VODACOM
<p>I HAVE FOR MORE THAN 3 MONTHS PORTED TO CELL C ON A NUMBER AND STILL THEY BILL ME FOR A NUMBER I HAVE NEVER HAD. I HAVE BEEN REFUNDED 3 TIMES AND IT HAS BEEN CONFIRMED BY THE CEO DESK HELP THAT THE NUMBER HAS BEEN DELETED AND CANCELLED AND STILL I GET A BILL FOR THE SAME CONRACT AGAIN. I MAIL AND MAIL FOR THE LAST 3 DAYS AND THEY JUST DONT RESPOND. PLEASE PUBLIC TAKE NOTE!!!</p>
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Vodacom's replyOfficial
17 Jan 2017, 14:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jan 2017, 14:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,