Vodacom

<p>I am with Vodacom more than 20 years and have know more than 6 months the baddest experience ever. They sending me bills for plus minus R6400, R3600, R6600. Every time I quire this account of mine they just tell me a used this data and to be honest I do not use data I am on the VIP CONTRACT with 2G free data and every month when my cellplhone deduction went of my bank account the data is also finish. I phone the customer call centre and all they telling me is you use the data. I went to a vodacom dealership to help me on this account and lock the complian with vodacom and did not get any feedback on the account just that they are still busy investigating the case.There was one time I phone in the early in the month and ask the consultant to go into my account and check if there is any apps or downloads open that can cause this I billing and she told me no there is nothing and to see that my account will be the same as the the contract of 2600 per month she said to me yes and she will go and monitor my account for 48 hours to make sure that there is no exstra billing on my account. She did not phone me back and I get the suprise of a billing of 6600 the end of this month. After six months up and down quiries and and and I reverse the debit order and only pay the amount of the contract. I started to get electronic phone calls when to make promise to pay on the vodacom account. When i phone vodacom accounts department they just put me back to the first options on the customer care line. Yesterday 5/01/2017 they cancel my account and tell me i need to phone and make payments for the outstanding amount of 3200 for the data i used. This is the baddest and un profesional subscriber I have ever dealt with VODACOM have ****s to take money out of peoples pockets.</p>