Vodacom *****

I reported a *****ulant contract opened in my name and a debit order for the contract coming from my bank account.

Vodacom said their investigation would take 7-14 days. It's been more than 14 days and after 3 follow up emails still no update. There is no contact number for their ***** department.

I would like to know how someone was able to open the account, I what documents were provided. If they did their due diligence they would've seen I have the same email and cell nr for more than 10 years and the information the *****sters provided doesn't correspond.

I had to go to the store get an affidavit and now still have the inconvenience of having to stop and reverse their debit orders every month.

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