SH
Sascha H

1 reviews | Active since Jan 2015

23 Dec 2016, 23:18

Vodacom

<p>I keep on buying data and my bill for the last year is always R1800 but in December it is always a msitake to R5000 for total bill. When I phone they say there is a mistake and that I will get a msag about my complaint but I never get it cause when you talk you hear a party going on in the callcenter couse they happy its x-mass and they going on holiday.<br /> <br />not executable for a customer that spends 30K a year on them. If no change im going to Cell C<br /> <br />look at my bill the same thing happend same time last year.<br /> <br />Get professional staff</p>

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,