MH
Mahomed H

1 reviews | Active since Feb 2011

14 Dec 2016, 07:55

Vodacom

<p>Greetings there is seriously a problem which is taken very lightly from Vodacom. Despite having notified them timeously and tirelessly. As one continues to receive the following. (You have exceeded 50% of your R50 voluntary call limit usage on ********** 9777. To update your limit ,visit Vodacom.co.za or call 082 111 for queries.) whilst one has sufficient data, calling air time and sms. This is really annoying not sure how is vodacom gonna remedy this. You would never know if your line would be soft locked or not. Despite shows one has sufficient as stated above.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2016, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,