CP
Ciska P

1 reviews | Active since Dec 2016

12 Dec 2016, 13:36

Vodacom

<p>I received a message this morning:</p> <p>Your data on ********** 735 has run out. Out of bundle rates apply. Buy 100MB data for 7 days at R12 by dialling *124#. Offer valid today until 23:59.</p> <p>When I dailed that number I dod not get the option mentioned above. I phoned Vodacom and they told me to buy enough airtime (R12). I went and bought airtime. Still did not work. Phoned Vodacom again. Can't help</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 14:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team