1 reviews | Active since Jun 2018
Vodacom -17% line rental increase
I have signed for a 24 month contract "Smart top up S" at a cost of R244.74 for line rental per month excl vat. I am approx 1 year into this contract. Vodacom have now increased my line rental by 16.9% to R286.09. Just like that....and no, I did not get a notification. How is such a whopping increase even justified and on an existing contract? Is it not enough that we are constantly having to battle data issues and overpriced rates and now this?
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
