1 reviews | Active since Feb 2012
Vodacom
<p>I sent in my phone to be repaired under warranty and it was escualted to Jhb in the mean time I have tried over and over to speak to someone or to get someone to call me who is above the repairs department to no avail - each time I get the same reply someone will contact you well a week later and still no contact.</p> <p> </p> <p>All i want is to esculate my problem to someone outside the repair shop and not at shop level.</p> <p> </p> <p>What does a person have to do to get this resolved</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
