MV
Mfundo V

1 reviews | Active since Mar 2009

06 Feb 2015, 17:08

Vodacom

I would like to highlight my extreme irritation with the unprofessional behaviour of the staff at the Vodacom upgrade call centre. The staff is extremely unprofessional as you hear people screaming and laughing in the background while you busy with one of the consultants. The attitude you pick up from the consultants is extremely disturbing as they have zero customer focus. They hangup on calls or get cut off from the call but do not bother to call back. Its a sad situation.<br> <br> I have been a vodacom customer for more than 10 years. I am extremely disappointed in this organisation and strongly believe their employees behave like high school children in the work environment.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2015, 11:29
Official
Hello truth28,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,