Vodacom
<p>I am very un-happy as Vodacom customer, I have been with Vodacom prepaid for more than 10 years. I decided to take up a contract with them that was a nightmare of my life .</p> <p>I app**** on line for P -8 lite Huawei everything was approved. There after I wanted to activate I called activation on ********** more than 10 times with no help, then after I didn’t have access to call the call canter anymore. During that time I was told that the system is offline they will call me back still waiting for the call back. Ok fine after several time of trying I managed to get hold of someone to activate then I activated the Nano sim the after 24 hours I tried it to the cell phone, sim not working I tried it to different Huawei the sim is working the I called again to ask why the Sim is not working, to my surprise apparently Vodacom doesn’t support dual sim so they have disabled one port which is the Nano slot so I have to change to micro sim and wait for another 24 hours . I called the Huawei to find out what really is happening with my phone then they told me that Huawei P8 lite has the software and hardware for dual Sim. Vodacom they are the ones who decided to disable another port just to ******* people so you have no choice to use another Sim so you keep on top up their contract sim that’s a ******* to your loyal customers really I didn’t expect this hassle I don’t want this treatment come and collect your phone please .</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
