1 reviews | Active since Nov 2016

21 Nov 2016, 09:18

VODACOM

<p>I WENT TO UPGRADE MY COMTRACT WITH VODACOM ON THE 6/11/16 A WEEK LATER I WENT TO UPGRADE MY OTHER TWO CONTRACTS TO LEARN THAT THE NEXT DAY 7/11/16.MY CONTRACT HAD BEEN REPLACED WITH A BETTER DEAL AND PACKAGE AND MY NEW PHONE DISCONTEN YOUED.I SPEND 4HRS AT VODAWORLD BEING CHASED AROUND,AND A FLOOR SUPERVISER WITH A BIG ATTITUDED PROBLEM.WRITTEN A MAIL TO CEO SHAMEEL JOOSUB IS A COMPLETE WAST OF TIME.THIS IS HOW YOU GET TREATED AFTER 16YRS WITH THEM BEEN *****ED BIG TIME AND SIGNED A 2YR CONTRACT</p>

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Replies (1)
Vodacom
Vodacom's reply21 Nov 2016, 10:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,