Vodacom

<p>Hi All</p> <p> </p> <p>How has somebody been able to upgrade my account without my knowledge or permission, also questioned on whether I've received a new phone or not and have made insurance claim?? No to neither........person on the other end of the line doesn't know what to do, except say "let me call my manager", "my manager can't do anything about it", next thing I know I'm speaking to a different person and explaining the same story 10 times. And end being dropped. No one is coming back for feedback.</p> <p>My contract was to pay R 249 every month this month I’m told I to pay R 522 for just one additional 1 gig???? Am I that mad? Even your 1 gig is not R273, how can I pay R 273 more just for a GIG, and worse part I didn’t even do that update.</p> <p>Since Vodacom can't find out or provide proof of me agreeing to a new contract “mainly because I categorically have not done so" I reported it as *****. Will cancel direct debit, maybe when the payments stop they'll have a reason to listen.</p> <p>What do you guys think about distance selling regulations, now an investigation needs to be made!!! Instead of telling me "sorry sir.</p> <p>This is Ludacris,</p> <p>Maybe I need to go back to my Roman-Dutch law and study if I can’t open a case.</p>