1 reviews | Active since Oct 2016
Vodacom
<p>I app**** for my upgrade phone on 19/09/2016 and was told they dont have in stock that it is on back log and will take a week, I have been following up on this every 2nd to third day still no phone. On Friday 21/10/2016 I was told that they have the black coulor in the Samsung J3 I informend them I dont care what coulor the phone is they then informed me that I will recieve it on 24 or 25 October, when enquring about the phone today it still has not been processed. I find this servi e from Vodacom unexceptable. Please help. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
What year can I recieve a response from Vodacom as I am on the phone with them now and on Monday I was told that a black phone will be sent today I get told it is on back order. How is it possabile for Vodacom to not have any phones in stock. I have been waiting for a month and a half now for my upgrade.
Good day
What year can I recieve a response from Vodacom as I am on the phone with them now and on Monday I was told that a black phone will be sent today I get told it is on back order. How is it possabile for Vodacom to not have any phones in stock. I have been waiting for a month and a half now for my upgrade.