1 reviews | Active since Oct 2016
vodacom
<p>hi</p> <p>my phone contract was initially expiring on September 16 2016, i wanted to cancel once and for all with vodacom, however i spoke to Johan Thabo at Midrand and he offered me a R109.00 2 gigg package of which i specifically said , no upgrade no new number and no new phone was needed, i did not want any of these , please listen to the recording dated 15/08/2016 at 9.00am</p> <p>i want to cancel with vodacom and go onto prepaid, he offered me a lower amount of which i accepted however an upgrade was done, a sim card was delivered and now my phone bill is reflecting R4600.00 outstanidng balance ,</p> <p>where did this amount come from , I AM VERY UPSET , VERY ANNOYED WITH VODACOM - THEIR SERVICE STICKS, THE CONSULTANTS DONT KNOW WHATS GOING ON - more of all i spoke to a Supervior by the name of Daryl also from Midrand who wa ssupposed to listen to the recording and return my call , he hasnt yet called,</p> <p> </p> <p>VODACOM IS UP TO NONSENSE WITH EVERYHTING, please assist to cancel this contract as this has being going since September , i wish for this to be reversed as i did not want an upgrade</p> <p> </p> <p>i am very furios , calls was escaleted and no one seems to be responding</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
