WH
Werner H

1 reviews | Active since Mar 2009

13 Apr 2022, 17:38

Vodacom 135 Sucks

Vodacom can be glad there is no minus rating here. No Vodacom, I don't want to speak to Toby, I have an issue other then on your pathetic 135 menu and there is noooooooo option to speak to a representive. This is freakin ridiculous. I am unable to access my emails because a security question has not been set. The old way of loggin in doesn't work anymore and do you think anyone can help me? Toby has no idea what I am talking about and just says to call back later. Your service is going backwards quickly.

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2022, 20:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team