vodacom

<p>I was falsely sold a contract by John Marwa on the 7/09/2016,so i cancelled that contract on the 16/09/2016,the wi-fi device was collected on the 19/09/2016,on the 22/09/2016 a call was logged for cancellation and refund.I followed up on my query twice a week ,i escalated my query to Tebogo Ragedi (teamleader from 1945) on the 10/10/2016.He said he will contact the relevant department ,he promised to call me back and he hasn't,when i call 1945 his never available,either out or busy with an escalation.My account is not refunded and my account is sky high because the ''new contract'' is included in my bill,but its cancelled...</p>