ST
Sindi T
1 reviews | Active since Sept 2016
26 Sept 2016, 08:42
Vodacom
<p>Good day. I have done a premature cancellation with Vodacom on the 24th August 2016.Till today my paperwork is not process; I have calls customer line in numerous occasion but no results. Vodacom now is billing me for this account and the money I paid up for premature cancellation is lying as credit in their accounts. The ref no was EC-047W-2HCA89 . I have done a premature cancellation for my reasons. Please de activte this account as I can not afford it anymore</p>
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Vodacom's replyOfficial
26 Sept 2016, 10:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Sept 2016, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,