Vodacom
<p>Purchased a new contract for ours daughters birthday which is today, We took the Apple phone home from Vodacom at Dionwired at Gateway last Sunday, the phone was activated last Wednesday and stopped working on Thursday, Vodacom refused to change the faulty phone and say it has to go to Apple in Joburg for investigation which can take up to 21 days! So disappointed with this service, no Birthday present and have to possibly wait 21 days!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I cannot believe that Vodacom would not give us a new phone, only 1 day of it working and now they want to try and repair it, so bad, My daughter has waited so long for this phone and must now wait again
I cannot believe that Vodacom would not give us a new phone, only 1 day of it working and now they want to try and repair it, so bad, My daughter has waited so long for this phone and must now wait again