Vodacom

<p>I have upgraded my contract with Vodacom on the 02 September 2016. The guy that assisted me name was Melusi. He took down an incorrect delivery address and this caused the tablet not to be delivered to me. The tablet was then returned to their warehouse. On the 12th I spoke to Kgomotso who could not assist me and I then asked to speak to someone more Senior and she has put me through to her team leader Kabelo. He said that he will assist me within 24 hours but till now their system has not even been updated to state that the tablets has been returned and cancelled. I have informed them that I needed this tablet urgently for my son for school. I have spoken to so many consultants (Kelly, Masilo, Kopalang, Dino, Mercy, Noli, Patricia, Thumi, Lesego) but nobody can help me. I think the high standards of Vodacom is dropping tremendously. I've been with Vodacom for so many years and if this is the way you are treating your clients now than I don't want to be a part of this network anymore. The service is disgusting.</p>